To ensure every customer receives their drinks at their freshest, all orders are currently self-collection only 🍵
As we operate from a residential neighbourhood, we seek the cooperation of all customers in helping us maintain a considerate and neighbour-friendly environment.
Collection time slots
Orders are placed in 15-minute collection windows. Please select a timeslot that works best for your schedule and arrive during your selected collection period where possible.
Arriving early
If you arrive before your collection window, your order may still be in preparation. We appreciate your patience while we put the finishing touches on your drink 😊
Arriving late
We understand that delays happen! If you’re running late, please let us know where possible. While we’ll do our best to hold your order, drink quality may be affected as our beverages are prepared fresh. We cannot guarantee the same quality for significantly delayed collections.
Being considerate of our neighbours
We are grateful for the support of both our customers and neighbours. As a home-based business operating within a residential community, we kindly ask all visitors to:
- Arrive within their selected collection window
- Keep noise levels to a minimum
- Avoid gathering in large groups
- Respect shared residential spaces
- Leave promptly after collection
Your cooperation helps us maintain a clean, quiet, and pleasant environment for everyone, and allows us to continue serving the community we love 💚
Uncollected orders
Orders left uncollected for an extended period may be discarded for food safety and quality reasons. Refunds will generally not be provided for orders that are not collected.
Need assistance?
If you encounter any issues collecting your order, please contact us as soon as possible and we’ll do our best to help.
